Privacy Policy

1. What we collect

When you book or contact us: your name, phone, email, service address and the details you give us about your equipment and the problem.

When you browse: standard technical data such as pages visited and device type, through analytics cookies.

2. How we use it

To schedule and complete your service, to contact you about it, to send a receipt, and to improve our service. If you opt in, we send text updates about your visit.

3. Calls and chat

Calls and chats may be answered by our AI assistant, Amy, and may be recorded or transcribed so we can handle your request and improve service.

4. Sharing

We do not sell your personal information. We share it only with service providers that help us run the business (for example scheduling, messaging and payment providers) and when required by law.

5. Text messages

Message and data rates may apply. Reply STOP to opt out at any time, HELP for help.

6. Retention and your choices

We keep service records as long as needed for warranty, legal and tax purposes. You can ask us to update or delete your information by calling or writing to us.